How VIP progression works
Qualified play can move an account through levels, although games may contribute differently. The progress bar in the account is the current source for status.
Do not increase stakes solely to reach the next level. Compare the reward value with the additional bankroll risk.
Instant Rakeback
Rakeback uses a defined calculation and period. It is not a refund of all stakes or a guaranteed return after a losing session.
Confirm whether the credited amount is cash or bonus funds and whether wagering or an expiry applies.
Daily, Weekly and Monthly claims
Recurring rewards may depend on level, activity and a limited claim window. Not every reward is available to every account.
Use the dashboard time zone and claim deadline and avoid depositing only to unlock an uncertain reward.
Keep gambling entertainment
Do not use borrowed money. Set deposit and time limits and never chase losses. Stop and seek support if gambling no longer feels under control.
Frequently asked questions
How do I reach a new VIP level?+
Use the progress information shown inside the account; contribution can vary by game.
Is rakeback guaranteed?+
No. It depends on the current rules and account eligibility.
Do rewards expire?+
They may have claim and use deadlines.
Can a VIP level change?+
The programme rules can change or include inactivity conditions.